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Shipping & Delivery
We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Depending on your order, you may receive your items in different packages on different days. Please note on all clothing items except the screen printed tees there is a 7 business day order processing because all of those items are custom made for you to your exact specifications.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
 
Returns & Replacements
You may return most new items within 14 days of delivery for a full refund, however we do not accept returns on custom items unless the product is defective.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
 
Privacy & Security
This site is owned and operated by H2 Global Enterprises INC
This document was last updated on February 28th, 2009

1. Acknowledgment and acceptance of terms

H2 Global Enterprises INC is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website.   By accessing this site, you acknowledge and fully understand H2 Global Enterprises INC’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in H2 Global Enterprises INC services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy.  However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites.  We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

H2 Global Enterprises INC collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

a.      Web Server Logs.

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.

b. Use of Cookies 

H2 Global Enterprises INC may use cookies to personalize or enhance your user experience.  A cookie is a small text file that is placed on your hard disk by a Web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time.  For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits.  Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.. 

H2 Global Enterprises INC reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into H2 Global Enterprises INC.com a site that relies on third-party cookies).

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

  1. Personal Information Users

Visitors to our website can register to purchase services.  When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information.  If you are purchasing a service, we will request financial information.  Any financial information we collect is used only to bill you for the services you purchased.  If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

§         To fulfill your service requests for services.

§         To protect ourselves from liability,

§         To respond to legal process or comply with law, or

§         In connection with a merger, acquisition, or liquidation of the company.

 

4. Use of Web Beacons or GIF files

This Site's Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow H2 Global Enterprises INC to count users who have visited those pages and to deliver co-branded services.  H2 Global Enterprises INC may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications.  These Web beacons may be used by these service providers to place a persistent cookie on your computer.  This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site.  H2 Global Enterprises INC prohibits Web beacons from being used to collect or access your personal information.

5. Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current.  You may review this information by contacting us by sending an email to our support attendant --[insert email address].

6. Changes to this Statement

H2 Global Enterprises INC has the discretion to occasionally update this privacy statement.  When we do, we will also revise the “updated” date at the top of this Privacy page.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy statement and any updates.

7. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. Email@H2GE.com or send your comments to:

H2 Global Enterprises INC
Attention:  Privacy Statement Personnel
Email@H2GE.com
H2 Global Enterprises INC will use commercially reasonable efforts to promptly respond and resolve any problem or question.